Shipping policy

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays. Processing time is separate from the estimated shipping time.

You will receive a confirmation email after placing your order and a shipping confirmation email when your order has shipped.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the delivery address, package, and available shipping method.

Estimated Shipping Time

Standard shipping within the United States typically takes 3–7 business days after the order has been processed.

Delivery dates are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, or other circumstances outside our control.

Carriers and Tracking

Orders may be shipped through USPS, UPS, or another appropriate carrier. When tracking is available, your shipping confirmation email will include the tracking information.

Please allow time for the carrier’s tracking system to update after receiving the confirmation email.

Free Local Delivery

Free local delivery is available for eligible addresses in Bergen, Passaic, Essex, Morris, and Union counties in New Jersey. Eligibility is determined by the delivery ZIP code entered at checkout.

Orders placed by Tuesday at 12:00 PM Eastern Time are scheduled for Wednesday delivery. Orders placed by Friday at 12:00 PM Eastern Time are scheduled for Saturday delivery.

Local deliveries are made between 10:00 AM and 6:00 PM. Orders placed after a cutoff will be scheduled for the next available local delivery day.

Please provide a complete delivery address and any necessary access instructions. Someone should be available to receive the order if the location is not considered safe for unattended delivery.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned or requires reshipment because of an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping costs.

If the address error was made by us, we will cover the cost of correcting and reshipping the order.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged in transit or you receive the wrong item, contact us at support@lischristianart.com within 48 hours of delivery.

Please include your order number and clear photographs of the item, packaging, and shipping label. We will review the issue and, when applicable, arrange a replacement or refund at no additional cost to you.

Please keep the damaged item and all original packaging until we confirm that they are no longer needed.

Lost or Missing Packages

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, ask other members of your household or neighbors, and contact the carrier.

If the package is still missing, contact us at support@lischristianart.com so we can assist with a carrier investigation.

If the carrier confirms that a package was lost in transit, we will arrange a replacement or refund.

Shipping Restrictions

We currently ship only to valid residential and commercial street addresses within the United States.

We do not currently ship to P.O. boxes, APO/FPO/DPO addresses, or international destinations.

Contact Us

For questions about shipping or delivery, contact us at support@lischristianart.com.